Privacy Policy

Our website address is: https://www.chartrrg.com.

CHART is a member-owned malpractice company that helps improve outcomes for patients and communities. Our mission is to protect community hospitals and their physicians from the risks of medical professional liability and equip them to create safer environments of care. Your privacy is important to us and we are committed to ensuring that it is protected.

This privacy policy describes how CHART uses and protects the information that you give us.

What personal data we collect and why we collect it

Contact Form, Forums & Member Services Requests

When visitors complete a form on the site, we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is also visible to other members in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Solid Security

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Session data, such as IP addresses and user agents, are stored to verify that users are logging in from trusted devices.

A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using a SolidWP-hosted API. In the process of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the SolidWP Privacy Policy.

This site is scanned for potential malware and vulnerabilities by the SolidWP Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by solidwp.com. For privacy policy details, please see the SolidWP Privacy Policy.

Analytics

Your IP address and Browser Agent info may be used to track our visitors and is only for analytics. No other personal information is collected for analytics.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor use of the website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the website made available to Google Analytics by installing the Google Analytics opt-out browser add-on, which can be downloaded from the Chrome web store at: Chrome Web Store. The add-on prevents the Google Analytics JavaScript from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Policy page: Privacy Policy – Privacy & Terms – Google

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization purposes. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Who we share your data with

Other than what is stated above, we do not share your personal data with any third party unless you specifically request that we do so. If you request access to third party resources made available through your membership, we will use the necessary profile information to have accounts created for you by the third-party providers. We periodically request utilization information from these third parties.

How long we retain your data

If you submit a form, the content and its metadata are retained indefinitely.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have submitted a form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can send request for an export or to erase your personal data to info@chartrrg.com from your registered email address with us.

Additional information

How we protect your data

We limit administrative access and apply available security updates to this site to protect your personal data. All pages on our site also utilize the Hyper Text Transfer Protocol Secure (HTTPS) protocol which means all communications between your browser and the website are encrypted.

Embedded content from other websites

Posts on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to Other Websites

Our website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information.

Contact

Please contact us if you have any questions about our privacy policy or information, we hold about you by emailing info@chartrrg.com.

CHART
2551 Washington Road
810 Summerfield Commons
Upper St. Clair, PA 15241